An unnormalized form might have the designation ________

The beginning and ending of paragraphs are marked by the ________ and ________ tags

Fill in the blank(s) with correct word

What do you do if a user describes a problem and suggests a solution that you know for a fact is not correct?

A) Humor the person and prove the solution is wrong. B) Take a different course of action, but thank the person for the suggestion. C) Take a moment to teach the person the technical information that shows why the person's solution is wrong. D) Don't mention the person's solution and just troubleshoot the problem.