Defined as the personal attitudes individuals of any class culture may hold about members of other classes, ____________ shapes the dynamic of intercultural relationships.

Passive group members are rarely satisfied with their group experiences

True False

One method recommended in your textbook for creating a sense of drama and anticipation in a speech of introduction is to

A. make sure the introduction is completely accurate. B. praise the speaking skills of the main speaker. C. use visual aids that focus attention on the main speaker. D. save the name of the main speaker until the final moment. E. present a brief biography of the main speaker.