Which of the following is most likely to be a part of customer relationship management (CRM)?
A) a team building activity within the organization
B) a training related to a new technology used in the organization for product development
C) an annual audit conducted in the company
D) maintaining telephone call centers for contact management
D
Business
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Consider the arrival of patients into a public health clinic. Some patients are ill; some are injured; some are elderly; and some are very young. Some cases may be life-threatening, while others are inconsequential
How do the basic dispatch rules fall short in this situation? Design a dispatch rule for scheduling these patients.
Business
Small spans of control are usually associated with a tall vertical organization structure
Indicate whether the statement is true or false
Business