Cell phone manufacturer LZT has to choose between two options for sourcing parts: Japan-based Keiko Inc. and U.S.-based Global Tech. How can Keiko reduce the total customer cost for LZT?
A) absorbing some risk by offering a warranty
B) improving the functional aspects of the products
C) augmenting the psychological benefits of the products
D) training service personnel to improve their skills
E) investing in brand building for the products
A
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a. provides direction for the company. b. helps prevent the company from diversifying into areas that do not serve the original company purpose. c. should be written as the first step in developing a business plan. d. all of the above
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What is P(Z > -0.21 )?
A) 0.4207 B) 0.4168 C) 0.5793 D) 0.5832
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