When ________ are used to appraise performance of employees, the focus is on the effects of their behaviors, or their actual output

Which data collection mode requires interviewers to "navigate around gatekeepers"?

A) gatekeeper interviewing B) in-office interviewing C) CATI and CAPI D) CAPI and CATS E) online surveys

A major study found that linking training programs with business strategy as the top priority over the next several years. In sales training this means

A. Giving salespeople the macro view of organizational dynamics B. Providing substantial strategic management engineering training C. Cutting selling skills and motivational efforts and replacing them with occupational and organizational training D. Training salespeople to be customer-focused and providing them with the necessary tools E. All of the above