Which of the following is FALSE concerning the communication of negative news within an organization?
a. Employee morale, like customer goodwill, is fragile and easily damaged.
b. Sensitive handling of bad news related to the organization can help build unity and trust.
c. Delivering bad news as soon as possible minimizes damage resulting from rumors and shows respect for employees.
d. The most effective approach is to use one strong communication method for communicating with employees.
D
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All of the following are considered in an organization's solvency analysis, EXCEPT:
A. future revenues B. products/services under development C. past cash disbursements D. market position E. the ability to acquire additional capital resources
Mock operates a retail business selling illegal narcotic substances. When Mock calculates business income, he may adjust for
I. Cost of merchandise II. Business expenses other than the cost of merchandise a) Neither I nor II. b) Both I and II. c) I only. d) II only.