Wendy suffered chronic stress from being bullied at school over the period of several years. Now in therapy, she explores what it means to her to have gone through this ordeal. This example illustrates which step of rational coping?

Schachter's (1964) two-factor theory of emotion suggests that we first experience ________ and then subsequently seek to ________

a. physiological arousal; label the emotion appropriately b. compunction; reduce cognitive dissonance c. cognitive dissonance; label the emotion appropriately d. physiological arousal; reduce self-awareness

____________ allows a person's results on a personality inventory to be compared with others of his/her own age, sex, or other characteristics

a. Standardization b. Comparing to external criteria c. Reliability d. Validity