Choose one of the five stages of listening. Describe the stage you've selected and offer suggestions to make it effective in practice. Finally, offer a personal example showing how you've experienced this stage of listening.
What will be an ideal response?
The ideal answer should include:
- The five stages of listening are receiving, understanding, remembering, evaluating, and responding.
- Student examples will vary.
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A student must persuade an instructor to raise a grade in order that her or his GPA will be raised enough so they can qualify for an internship. Which of the following strategies is most person-centered?
A. “I really need this grade, I was so close, and my parents are going to kill me.” B. “If I don't get my GPA up I won't get an internship and probably won't get a job. Isn't my career more important than my grade in this course?” C. “You once said that competent communicators are flexible communicators. Because I was close to a B, do you think you could possibly be flexible in this situation, given my circumstances." D. “If you could change my grade I promise I will not tell anyone.” E. “Please, please, I’m begging you, change my grade, please.”
Pfeffer argues that sharing information is important in successful organizations.
Answer the following statement true (T) or false (F)