Charms include Mail and SkyDrive

In the context of information security, ____________________ is the process of using social skills to convince people to reveal access credentials or other valuable information to the attacker.

Fill in the blank(s) with the appropriate word(s).

Every page in a report should include a page header, which appears at the top of the page and includes the column headings that identify the data.

Answer the following statement true (T) or false (F)