Explain what is meant by resale and sales promotional material. How are they different from sales messages?
Resale refers to a discussion of goods or services already bought. Sales promotional material refers to statements made about related merchandise or service. Both of these messages can be effectively used when responding to a request for an adjustment. They remind the customer that they made a good choice in selecting the product or service. Such subtle sales messages may be read by the customer or client, while direct sales messages may not be read.
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Which of the following terms refers to a performance appraisal based on surveys from peers, supervisors, subordinates, and customers?
A) 360-degree feedback B) team appraisals C) upward feedback D) rating committee
In fixed-interval reordering systems, the operations manager determines a minimum level of inventory and once this level is reached, inputs are reordered
Indicate whether the statement is true or false