An audience member who nonverbally communicates disagreement with the speaker's message speaker is listening ethically

Tony Robbins is a well-known life coach. He always inspires, encourages, and coaches his audience on how to live. He makes them realize their true potential. What kind of presentations does he give?

a) Motivationa b) Persuasive c) Ceremonial d) Informative

Hernando has taken on a new case with a patrol officer, LaTonya. He is just meeting LaTonya and wants to get better acquainted. Help Hernando by giving him suggestions to start a successful conversation with LaTonya and to sustain it

What will be an ideal response?