In the 2006 survey conducted by Fleishman-Hillard and the National Consumers League, the "unprompted" definitions of corporate social responsibility included all, EXCEPT:

Credibility appeals are needed only if your audience is not aware of your knowledge and expertise

Indicate whether the statement is true or false.

When can mental rehearsal replace behavioral practice in preparation for a speech?

a. The morning of the speech b. The night before the speech c. The day when you write the outline d. All of the above e. None of the above