When raters give higher ratings to people who have the same beliefs and attitudes, it is known as the _____ error.

A consortium led by the French Association of Value Analysis and the Association of German Engineers explored, developed and articulated the value management approach for the European Union. The consortium first urges firms to:

a. focus on business processes b. adopt a supply management orientation approach c. adopt a customer-value philosophy and set of action guidelines d. incorporate a procurement orientation into all aspects of buying

When your work group disagrees, the disagreements usually concern how the group's work should be accomplished. The type of conflict experienced by your group is ________

A) task conflict B) relationship conflict C) process conflict D) traditional conflict E) reactive conflict