In the first stage of conflict management you should examine possible solutions

A unique characteristic of the Internet, which traditional media do not offer, is

A) the capacity to deliver complex information. B) more visuals. C) interactivity. D) more government oversight. E) more reliable material.

When using the strategy of explaining to help the audience understand the steps in a process, the

speaker should follow a ________ organizational pattern. Fill in the blanks with correct word