Interviews are difficult to use when a speaker

a. wants to ask follow-up questions
b. needs to evaluate a listener’s appearance
c. has a large audience
d. must analyze a listener’s language patterns

Answer: c

Communication & Mass Media

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Karla says, ?I?m listening,? while staring intently at her computer screen rather than looking at

the client in her office. What function is Karla?s nonverbal communication serving? A) to repeat B) to complement C) to substitute D) to contradict

Communication & Mass Media

Managing conflict means preventing it from occurring

Indicate whether the statement is true or false

Communication & Mass Media