When talking on the telephone, you should use a normal conversational tone and vary your ________, which enables you to emphasize words.
Fill in the blank(s) with the appropriate word(s).
pitch
Varying your pitch, or the high or low level of your speech, allows you to emphasize words and makes your voice more pleasant to listen to.
Health Professions
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Antigen-presenting cells include
1. dendritic cells. 2. macrophages. 3. T lymphocytes. A) 1 and 2 B) 2 and 3 C) 1, 2, and 3 D) 1 and 3
Health Professions
Which of the following is appropriate when calling a patient about collections?
A. call the patient at work B. assume the patient forgot to pay or was unable to pay C. ask the patient why the bill has not been paid D. tell the patient that if payment is not received promptly, the account will be given to a collection agency
Health Professions