Participants of leader development programs must be aware of the need for change and specific areas they should address so they are ready to change

Which of the following is a need-satisfaction question Jeannie could ask a boutique buyer?

A) Can we arrange delivery for next Wednesday? B) Do the bigger guests buy the swimsuits you currently sell? C) What are the shapes and sizes of the guests at the resort? D) So, the swimsuit lines you currently stock do not sell to larger or older customers? E) What if we could give you a line of suits that could increase your sales by 20%, would that be valuable?

Why is the ability to track purchases by song mix so important for Ferrante's clients?

A) Ferrante sells cheaper custom mixes than standard soundtracks available from other vendors. B) It allows the clients to shape the store brand with music. C) It gives them information on their competitor's products and services. D) It allows them to increase sales by playing the songs that stimulate purchases. E) It requires them to play certain songs no more than a few times in a shift.