_______ represents social knowledge and commonly understood explanations of “how and why the organization operates the way it does.”

Another term for a graduated scale is the

A) Likert scale. B) Crowe scale of measurement. C) adaptive scale. D) modi?ed scale.

When deciding on the amount of information to present in an informative speech, a speaker should __________

a) cover as much information as possible within the time limit so the audience does not get bored b) strive for depth of information rather than breadth c) develop at least five main points to ensure there is something in the speech that will be of interest to most everyone in the audience d) use amplification sparingly to ensure enough time to cover main points