The purpose of any chart is to ________ complex information

________ headed the Office of War Information during World War II

A) George Creel B) Elmer Davis C) Bill Gannon D) Jay Cooke E) George V.S. Michaelis

How can someone show understanding, agreement, empathy, and an emotional response to a person's message?

a) By using nonverbal cue b) By using interactive involvement c) By keeping quiet d) By waiting for his or her turn to speak