Describe the structure of a typical e-mail message, including the two main areas of the message and the components of each of those areas.

What will be an ideal response?

An e-mail message typically is organized into two areas: the message header and the message area.

The message header contains:
• the e-mail address of the recipient(s), the primary person or persons to whom you are sending the message;
• an optional courtesy copy or carbon copy (cc), which includes one or more additional recipients;
• the subject line, which states the reason for the message.

The message area consists of:
• a greeting line or salutation that sets the tone of the message and can be formal or informal, depending on the nature of the message;
• the message text, which informs the recipient or summarizes or requests information;
• an optional closing that signals an end to the message using courtesy words such as Thank you or Regards;
• a signature that identifies the sender and may contain additional information, such as a job title and phone number(s). In a signature, the name usually is provided on one line followed by other information listed on separate lines.

Computer Science & Information Technology

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