Joe and Karen are conversing. Karen is devastated because she hit a dog with her car. Joe listens
to Karen as though it happened to him. He relates to her feelings. What type of listening is Joe
practicing?
A) empathetic listening B) objective listening
C) active listening D) passive listening
A
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One way to make your language clear is to _____
A) use the active voice whenever possible to eliminate unnecessary words B) use clichés, as everyone knows what they mean and find them refreshing C) craft long, detailed sentences, to enhance the clarity of your meaning D) avoid restatement and repetition, as both are needlessly redundant
When Marta’s parents and teachers refer to her as smart and talented, she feels more confident. This reflects the idea that verbal communication _____
a. affects relationships skills b. is embedded in cultural contexts c. influences self-concepts d. can clarify nonverbal communication