Which of the following led Taylor to introduce an approach to management known as scientific management?

A. He believed that specific procedures and processes should be built into operations to ensure coordination of effort.
B. He concluded that management decisions were unsystematic and that no research existed to determine the best means of production.
C. He emphasized economical operations, adequate staffing, maintenance of inventories to meet consumer
demand, and organizational control.
D. He believed that bureaucratic structures can eliminate the variability that results when managers in the same
organization have different skills, experiences, and goals.
E. He advocated that the jobs themselves be standardized so that personnel changes would not disrupt the
organization.

Ans: B. He concluded that management decisions were unsystematic and that no research existed to determine the best means of production.