A statistical technique for examining the differences among means for two or more populations is called ________
A) chi-square
B) analysis of variance (ANOVA)
C) cross-tabulation
D) independent samples t test
B
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New Wave Music Company has decided to switch to an industry specialization structure. Which of the following advantages is the company now LEAST likely to enjoy?
A) The company can become more customer-focused. B) The company can build closer relationships with important customers. C) The company can better serve different industries. D) The company can better serve its major customers. E) The company can expect salespeople to develop in-depth knowledge of complex product lines.
When writing descriptions and process analyses, you should
A) Preface your text with a title that states the topic. B) Explain the product's functions or capabilities in an introduction. C) Avoid using graphics. D) All of the above. E) A and B.