Suppose that Able Communications is predicting 25% annual growth, on a current base of 90,000 customers. If the growth pattern holds, how many customers will Able have in three years? If it takes about 12 minutes to enter a new customer into the system, how many additional data entry operators will be needed to handle the growth next year? Assume that an operator works about 2,000 hours per year. Also assume a 30% annual attrition rate for existing customers.
What will be an ideal response?
In this assignment, students must calculate staffing needs based on specific assumptions. Answers might vary, depending on assumptions used. The main goal is to have students apply realistic methods and accurate calculation skills. The sample spreadsheet shown below is based on the facts stated in the assignment, and fractional staffing is rounded up or down to a whole number.
You might also like to view...
A good way to protect your e-mails is to use ________
A) the Secure Sockets Layer (SSL) protocol B) the post office protocol (POP) C) encryption D) compression
All the following statements about Building Blocks are true, EXCEPT that:
A) Building Blocks can be used repeatedly without having to recreate or retype the content. B) watermarks and tables can be Building Blocks. C) you can individually name a Building Block that you have created. D) only items approximately a paragraph or less can be saved as a Building Block.