Match the term with its descriptor.

A. ability to produce work outcomes in a timely manner
B. refers to the activity and business of determining if a work area has enough staff, too many staff, or if they are working under a staffing shortage
C. graph with statistically generated upper and lower control limits used to measure key processes over time
D. occurs when a sample point falls outside the upper or lower control limits, but there is no special cause to explain it
E. types and volume of patients treated by the health care facility
F. indicates that a special cause exists, but the sampling is not sensitive enough to discover it, so it remains unnoticed
G. graphical presentation of data which shows patterns or shifts according to time
H. process control technique
I. 80/20 Rule

A. productivity
B. labor analysis
C. control chart
D. Type I error
E. case mix
F. Type II error
G. trend chart
H. process capability analysis
I. Pareto Principle