Which of the following is not an appropriate phrase to use when answering telephone questions?
A) "Will you please spell the referring doctor's last name?"
B) "May I have your name, phone number, and address, and we will return your call."
C) "The doctor is unavailable at this moment; may I take a message?"
D) "That isn't my job."
D
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The DOT compatibility group system consists of which of the following components?
a. A letter designator, based upon the relevant description of the explosive, to prevent dangerous mixing of loads of explosives b. DOT requires shippers to display the compatibility group c. Segregates explosive based on the classification code from Colum 3 of the Hazardous Materials Table d. All of these
Rapidly spreading multilobar consolidation is typical for what type of pneumonia?
a. Klebsiella b. Legionella c. Pneumocystis jiroveci d. Viral