When learning an ordered list of words, which items are neither held in short-term memory nor moved to long-term memory, so they are often lost?

If a patient is not able to read or write, a diagnosis about mental functioning

a. is going to be unreliable because there are no tests of functioning that don't rely on reading and verbal responses. b. can be difficult because illiterate people do not classify objects the same way as people do who are literate. c. people who can't read or write have poor memories for events they experienced in the remote past. d. tends to underestimate problems in cognitive functioning.

In surveys conducted the week after an election, more people will say they voted than actually did, indicating a courtesy bias

a. True b. False Indicate whether the statement is true or false