Describe the pitfalls of using pet names with patients
What will be an ideal response?
It is never appropriate to use pet names for patients in the medical office. Pet names are often intended kindly or to be terms of endearment. However, pet names can make patients feel awkward or uncomfortable. Some cultures may find such terms offensive. This is especially true when pet names are addressed to a patient of the opposite sex. These terms should be removed from the vocabulary that is used in the medical office.
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What can provide strict parameters for the medications that are stocked and approved for reimbursement in a health system?
a. Inventory b. Medication order c. Formulary d. Counterfeit drugs
Where should the medical office specialist find the CPT and ICD-9 codes needed to post charges to a patient account?
What will be an ideal response?