What is the major value of personal knowledge?

A) It can make your speech seem more authentic.
B) It is more reliable than other research.
C) It provides useful statistics.
D) It is more valid than an interview.

A

Communication & Mass Media

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Verbal judo:

A. Is a gentle art of persuasion that redirects others’ behavior with words, and generates voluntary compliance. B. Allows for full expression of personal feelings. C. Involves recognizing that sometimes people have to be the aggressor first. D. Encourages people to use phrases such as “calm down” and “be reasonable

Communication & Mass Media

________ deals with the ambiguity associated with beliefs and attitudes that we and others hold.

A. Behavioral uncertainty B. Value uncertainty C. Cognitive uncertainty D. Initial uncertainty

Communication & Mass Media