A mission statement is a formal document that describes the organization's overall purpose and what it hopes to achieve in terms of its products, resources, and ________

Organizational design is concerned with an organization developing ________.

a. optimal structures of accountability and responsibility to execute its strategies b. new MBO goals c. important decisions that are suggested by employees d. the most favorable methods of accomplishing both the diversity and synergy plans e. the best structures of costs and efficiency that an organization uses to meet goals

The difficulty level of written materials is known as:

A. severability. B. scalability. C. modularity. D. interoperability. E. readability.