The ratio-to-work plan is most often found in manufacturing firms

A real estate broker wishes to deposit an ernest money check into his business operating account until settlement so the purchaser can earn a higher rate of interest on her funds. Should he do this?

a. yes, if the purchaser receives a comparison of available interest rates b. yes, if the broker promises to insure such funds will be available at closing c. no, these funds must be kept in a separate escrow account d. no the broker cannot guarantee a higher interest rate

When making a claim to a company, what is the purpose of the message?

A) To ask for a settlement of the claim B) To write a formal complaint C) To suggest how a product or service could be improved D) To provide a goodwill gesture, allowing the company to improve the product E) To ask for a resolution to a problem before further steps are required