Which of the following is not a strategy to manage service capacity?

A. Hiring extra workers
B. Backordering
C. Pricing and Promotion
D. Part-time workers
E. Subcontracting

Ans: B. Backordering

Business

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Ron is eligible for full death, retirement, and disability benefits under Social Security. His work status is

A) currently insured B) partially insured C) fully insured D) completely insured

Business

Using the information in Table J.7 and the CR rule, what is the average flow time at workstation A?

A) fewer than or equal to 14.0 hours B) greater than 14.0 but fewer than or equal to 14.5 hours C) greater than 14.5 but fewer than or equal to 15.0 hours D) greater than 15.0 hours

Business