Which of the following allows supervisors to transmit messages twenty-four hours a day?

Which of the following is true about the stage 1 of the Baldrige roadmap to performance excellence?

a. At this stage projects succeed often enough for most of the organizations, but the overall culture does not change and system-wide performance excellence is elusive. b. At this stage approaches of leadership, such as values deployment and culture building, begin to link and align with the operational processes of the organization. c. At this stage organizations opt to wait for mandates and regulations, and they implement change when required to maintain compliance. d. At this stage senior leaders begin to experience traction on their organizational transformation strategies.

A middle manager:

a. is often called a supervisor b. is responsible for formulating strategy c. plans, organizes, and controls the work of other managers. d. is a non-supervisory position. e. is a technical specialist.