________, or checking for errors in content and typing, is critical to written business communication.

The H-CAPS or HCAHPS survey asks patients to provide feedback about their:

A. last visit to their doctor's office. B. experience while in the hospital. C. health insurance plan. D. All of the above E. None of the above

A patient is termed ________ when he or she is considered medically asymptomatic.

A. low priority B. stable C. borderline D. critical