Agreements that are commonly understood for a relationship like the therapeutic relationship, which may be unspoken and unwritten, are called:

Which of the following is an appropriate greeting by the medical assistant to the patient?

A) "Hello, dear." B) "Hello Mrs. Smith." C) "Hello Katherine." D) none of the above

Why is it important for the medical office manager to keep track of supply costs and reimbursement amounts for supplies provided to patients?

A. To get the best products for patients B. To bill appropriate amounts for the supplies C. To choose the best vendors D. To evaluate the bottom line cost to the medical office