By the end of this course, you will possess more categories or constructs with which you can understand human communication. This increase in categories or constructs is also referred to as _____

a. the attribution bias
b. cognitive complexity
c. interpersonal scripts
d. labeling

Answer: b

Communication & Mass Media

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Which type of modern organization requires skills such as cross-functional and international experience, collaborative leadership, and self-management apart from traditional skills such as knowledge-based technical specialty?

a) Cellula b) Team-based c) Networked d) Consulting

Communication & Mass Media

At the evaluation stage of the listening process, one should __________.

A. evaluate the speaker's point of view immediately B. listen passively C. not be concerned with opinions D. identify any biases, self-interests, or prejudices that the speaker may have

Communication & Mass Media