Which of the following job changes results in increased autonomy, task identity, and feedback?
A) Identifiable work units
B) Established client relationships
C) Loaded jobs horizontally
D) Open feedback channels
Answer: B
Explanation: A) Incorrect. Formation of identifiable work units increases task identity and significance.
B) Correct. This is an ongoing personal relationship between an employee and the client that allows them to feel increased autonomy, task identity, and feedback. It may have some benefits for the strength of the client relationship as well.
C) Incorrect. This is an unrelated concept.
D) Incorrect. Opening feedback channels increases autonomy and feedback, but it does not increase task identity.
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