Which of the following can result in effective knowledge management?

a. Developing separate processes for each employee that is structured to their knowledge and specific skills
b. Enabling employees to share and build on one another’s experience and expertise so that mistakes are not repeated
c.Using software to assist in the creation, analysis, and modification of the design of a componentorproduct
d. Applying strict access controls, file and directory permissions, to protect data from disclosure or destruction

b. Enabling employees to share and build on one another’s experience and expertise so that mistakes are not repeated
Knowledge management (KM) comprises a range of practices concerned with increasing awareness, fostering learning, speeding collaboration and innovation, and exchanging insights. It is critical that an organization enable its employees to share and build on one another’s experience and expertise.