Which one of the following is the BEST description of a major incident?
A. An incident which is so complex that it requires root cause analysis before a workaround can be found
B. An incident which requires a large number of people to resolve
C. An incident logged by a senior manager
D. An incident which has a high priority or a high impact on the business
Answer: D. An incident which has a high priority or a high impact on the business
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Which is not one of the steps in the rational decision-making model?
A) defining the problem B) identifying the decision criteria C) evaluating the alternatives D) finding a reasonable solution E) selecting the best alternative
Which of the following statements is FALSE?
A) The WACC can be used throughout the firm as the company wide cost of capital for new investments that are of comparable risk to the rest of the firm and that will not alter the firm's debt-equity ratio. B) A disadvantage of the WACC method is that you need to know how the firm's leverage policy is implemented to make the capital budgeting decision. C) The intuition for the WACC method is that the firm's weighted average cost of capital represents the average return the firm must pay to its investors (both debt and equity holders) on an after-tax basis. D) To be profitable, a project should generate an expected return of at least the firm's weighted average cost of capital.