Heims is an automobile manufacturing company. When the sales team in the company gets an order, the information reaches all associated departments. The employees in those departments are then given selective access to the records that have to be updated. Identify the system that is used in this scenario.

a. Enterprise resource planning system
b. Customer relationship management system
c. Risk and threat management system
d. Environment and disaster management system

a. Enterprise resource planning system
An enterprise system is used to ensure that business transactions are processed efficiently and accurately and that the resulting information can be accessed by end users and managers in all business areas. The goal of an enterprise resource planning system is to enable easy access to business data and create efficient, streamlined work processes. This is achieved by building one single database that is accessed by multiple software modules, which provide support for key business functions for different areas of an organization. An effective enterprise resource planning system enables people in various organizational units to access and update the same information based on permission levels assigned within the system.