Which of the following organizational levels is also known as the strategic business unit?

A) corporate level
B) business level
C) operational level
D) functional level

Answer: B

Business

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CRM is a corporate level strategy to create and maintain lasting relationships with customers.

a. true b. false

Business

If we change a 95% confidence interval estimate to a 99% confidence interval estimate, we can expect

a. the size of the confidence interval to increase b. the size of the confidence interval to decrease c. the size of the confidence interval to remain the same d. the sample size to increase

Business