You are responsible for implementing a new employee performance measurement system that will provide factory supervisors with detailed information about each of their employees on a weekly basis

In conversation with some of these supervisors, you are surprised to learn they do not believe these reports will be useful. They explain that they can already obtain all the information they need to manage their employees simply by observing the shop floor. Comment on that opinion.

Formal reports on employee performance are not intended to replace direct observation, but to supplement it. Direct observation is important, but a manager cannot observe all employees all the time. It is also difficult to accurately summarize detailed observations across time.