Coercive power is an example of personal power used by managers

Which one of the following is a false statement about quality circles?

A. Quality circles generally meet on company time. B. Quality circles are more effective when they are comprised of individuals whose duties are not closely related. C. The leader of a quality circle is generally the supervisor of a work unit. D. During quality circle meetings, the leader will function as a group member, not as a work-unit supervisor.

___The final event in the Gagné-Briggs nine events of instruction is "enhance retention and transfer."

Indicate whether the statement is true or false