An effective way for employers to reduce burn out is to have employees raise expectations of themselves

What is Freud's term for the unconscious efforts by the ego to deny or distort reality for the purpose of protecting itself when conflict becomes too intense?

A) false cognitions B) coping techniques C) disordered thinking D) defense mechanisms

The typical toddler will choose playmates based largely on

A) convenience. B) physical appearance. C) similar clothing styles. D) toy selection.