Before Matt ever begins to speak, Dennis assumes that Matt will say something insulting, disparaging, or disrespectful. Dennis is engaging in __________
a. selective listening
b. defensive listening
c. ambushing
d. paraphrasing
e. monopolizing
b
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Maintaining candor, avoiding deception, keeping messages accurate, and maintaining consistent behavior are some guidelines for sustaining
a. communication values. b. political behavior. c. ethical communication. d. goal ?directed behavior.
In an impromptu presentation, Marcus tries to explain why a
college education is valuable. He states that a college education can prepare you for a career, and he illustrates his point with a story about his recent job offer at an engineering firm. He then contends that a college education is a great way to make good friends for the rest of your life, and he tells a story about how he still rooms with the same person who was assigned as his freshman roommate. What organization pattern did Marcus use for his impromptu presentation?a. Persuasive stories b. Past, present, and future c. Opinion, reason, example, belief d. Monroe's Motivated Sequence e. Me, my friend, and you