When communicating with superiors the first thing one must do is plan a strategy

This type of conflict is objectively based and is understood accurately by both people involved

a. parallel b. displaced c. attribution d. latent

Rebecca worked for a company where coworkers were not allowed to establish "affectionate relationships" or engage in nepotism by employing other family members. This is an example of how __________ affect types of relationships

a. social norms b. organizational policies c. homogeneity rules d. communication norms