When a team is losing, a sports publicist's life turns grim

When you are going to give a presentation and you ask yourself questions like, "Why is the audience here?" and "What do they hope to gain by being here?" you are thinking about which element of audience analysis?

A. Speaker background B. Audience demographics C. Audience values, motivation, and expectations D. Audience knowledge of the subject

Rosalie will be giving a persuasive speech on organ donation and wants to distribute organ-donor cards to her listeners. When should she distribute the cards?

A. while urging her audience to take action during the conclusion of the speech B. while telling how organ-donor cards work during the body of the speech C. after she reveals her topic in the introduction D. before she starts the speech E. after she has finished speaking