In which section of the marketing planning process is market characteristics like size, growth

rate, and trends established?

A) market overview B) objectives
C) strategy D) competitive landscape

A

Business

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A company should try to retain the customer only as long as the cost to discourage defection is lower than the lost profit

Indicate whether the statement is true or false

Business

Which of the following organizations developed the International Covenant on Economic, Social, and Cultural Rights to ensure that workers around the world receive certain rights and benefits?

A) International Labor Organization B) World Trade Organization C) International Court of Justice D) United Nations Commission on Human Rights

Business