Which component of the listening process involves evaluating or assessing a message?

Carl is researching a speech on euthanasia. He knows that there are some excellent journal articles on the subject, but his university's small library doesn't carry the journals in which the articles appear, but the library does subscribe to various

online databases. Carl has only a few days until he must give the speech; what should he do? a. Carl should use interlibrary loan to see if he can locate the needed journal articles. b. Carl waited too late to start his research, so he willhave to use something else instead of the journal articles. c. Carl should substitute Web site information for the journal articles, because material from the Web is more accurate and current than published journal articles. d. Carl should use a full-text database, like Academic Search Complete, to attempt to locate complete texts of the journal articles.

Some ethics programs can be considered coercive toward organizational members

Indicate whether this statement is true or false.