A speech should employ storytelling elements including _____
a. ?Suspense and conflict
b. ?Intriguing characterization
c. ?Refer to shared experience
d. ?Describe your qualifications to speak
d
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The phase of the contact stage where you first interact with the other person is _____ contact
A) perceptual B) intense C) interactional D) intrapersonal
Elena wrote a letter to all her coworkers announcing the compulsory overtime work as planned. She ended the letter with, "I hope you all can understand the company's situation and hold no hard feelings
The company regrets having to take such decisions and apologizes for doing it." Which guideline for writing letters has Elena ignored in this letter? a) Avoid obsequiousness b) Avoiding impersonal construction c) Avoiding impersonal construction d) Avoid wordiness